Privacy Policy

1. Overview

This Privacy Policy explains how Webamatic, Inc. ("Webamatic," "we," "us," or "our") collects, uses, shares, and protects information when you visit our website, request an AI visibility check, purchase a service, create an account, contact us, or use our client portal.

2. Information We Collect

We collect information you provide directly, including your name, email address, phone number, business name, website, service area, industry, notes, account information, onboarding details, support messages, and payment-related checkout information.

We may also collect technical information automatically, such as IP address, device and browser information, pages viewed, referring pages, approximate location derived from IP address, cookies, session data, and usage analytics.

We may collect business information from public sources and third-party platforms, such as websites, maps, directories, review platforms, search results, and AI assistant outputs, to prepare audits, reports, and recommendations.

3. How We Use Information

We use information to:

• provide AI visibility checks, reports, recommendations, and related services;
• create and manage client accounts and portal access;
• process payments, subscriptions, refunds, and billing support;
• respond to inquiries, send service emails, and provide customer support;
• analyze and improve our website, forms, services, and marketing;
• protect against fraud, abuse, unauthorized access, and security incidents;
• comply with legal, tax, accounting, and regulatory obligations.

4. How We Share Information

We do not sell personal information. We share information with service providers and vendors that help us operate our business, including payment processors, database and authentication providers, hosting providers, email providers, analytics providers, customer support tools, and professional advisers.

Current providers may include Stripe for payments, Supabase for database and authentication, Resend for email, hosting infrastructure providers, analytics tools, and other vendors we use to deliver and improve the services.

We may also share information if required by law, to protect rights and safety, to investigate fraud or abuse, in connection with a business transaction, or with your direction or consent.

5. Cookies and Analytics

We may use cookies, pixels, local storage, and similar technologies to operate the site, remember preferences, secure sessions, measure traffic, understand how visitors use our site, and improve marketing performance. You can control cookies through your browser settings, but some features may not work correctly without them.

6. Payments

Payment information is processed by Stripe or another payment provider. We do not store full credit card numbers on our servers. Payment providers may collect and process your payment details according to their own privacy policies and terms.

7. Data Retention

We retain information for as long as needed to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and improve our services. Retention periods may vary depending on the type of information and the reason we collected it.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Choices

You may contact us to request access, correction, deletion, or export of your personal information. We may need to verify your identity and may retain certain information when required or permitted by law.

You can unsubscribe from non-transactional marketing emails by using the unsubscribe instructions in those emails or by contacting us. We may still send service-related messages such as account, billing, security, and support notices.

10. Children

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. United States Operations

We are based in the United States. If you access the services from outside the United States, you understand that your information may be processed in the United States and other countries where our service providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above shows when this version became effective. If changes are material, we will take reasonable steps to notify users.

13. Contact

Questions or privacy requests can be sent to hello@webamatic.com.

Mailing address: [Mailing address to be added]